Welcome to MERSEYSOM TRANSPORT LIMITED (hereinafter referred to as “we” or “the Company”). These Terms of Service set forth the rules and conditions governing your access to and use of our website, as well as your purchase of shipping crates and related packaging supplies.

By accessing this website, browsing products, or placing an order, you acknowledge that you have read, understood, and agreed to be bound by the following terms.

  1. Company Information

Company: MERSEYSOM TRANSPORT LIMITED

Address: 2266 Claremont Road, Manchester, England, M14 4TS

Email: shop@merseysomtransport.shop
Phone: +44 7397974477

Our online store offers packaging supplies essential for business shipping, including:

Shipping crates
Cartons and shipping boxes
Packaging materials
Bubble wrap
Stretch wrap
Packing tape
Shipping labels
Other shipping-related supplies

  1. Scope of Services

We provide sales services for shipping crates and related packaging products to customers via our website. Leveraging our experience in the logistics industry, we offer business clients a convenient and efficient channel for purchasing packaging supplies.

Our services include:

Online product browsing;
Order submission for packaging supplies;
Order processing and delivery support;
Customer consultation and after-sales support.

We reserve the right to modify product information, product availability, and service offerings based on inventory levels, market demand, or business adjustments.

  1. Order and Purchase Terms

When you submit an order through this website, you are making a purchase request to MERSEYSOM TRANSPORT LIMITED.

Upon order confirmation, we will arrange for the processing and delivery of products based on the order details.

We reserve the right to:

Refuse to process irregular or suspicious orders;
Cancel orders resulting from pricing errors, insufficient stock, or incorrect information;
Request necessary information from the customer to complete order processing.

An order confirmation email indicates only that we have received your order request; it does not signify the final completion of the order.

  1. Payment Terms

Full payment is required for all orders prior to shipment.

We accept the payment methods displayed on the website.

When making a payment, customers must ensure that they:

Provide accurate and valid payment information;
Have sufficient funds in their account to complete the transaction;
Do not use unauthorized payment methods. We may suspend or cancel relevant orders if payment fails, is declined, or if the transaction involves irregularities.

  1. Billing Terms (One-Time Sales)

Shipping boxes and related packaging supplies sold by MERSEYSOM TRANSPORT LIMITED are one-time purchase transactions.

Ownership of the purchased goods transfers to the customer upon payment of the order amount.

Products sold on this website:

Are not subscription services;
Do not involve automatic renewals;
Do not incur recurring payments;
Do not result in automatic future charges to the customer.

All order costs are settled in full at the time of purchase, including:

Product price;
Applicable taxes (if any);
Shipping costs (if applicable).

  1. Ownership of Goods

Ownership of the purchased products transfers to the customer once full payment has been made and the goods have been received.

Prior to the completion of payment:

Ownership of the goods remains with MERSEYSOM TRANSPORT LIMITED;
The customer may not resell, transfer, or dispose of unpaid goods.

Upon completion of payment, the customer holds legal rights of use and ownership regarding the purchased shipping boxes and packaging supplies.

  1. Intellectual Property

All content on this website, including but not limited to:

Company name;
Trademarks;
Website text;
Images;
Product descriptions;
Page design;
Website structure;
Business materials;

is the property of MERSEYSOM TRANSPORT LIMITED or the relevant rights holders.

Without our written permission, no individual or business may:

Copy website content;
Use our materials for commercial purposes;
Modify, disseminate, or sell our content;
Misappropriate our brand information.

Unauthorized use may result in legal liability.

  1. Acceptable Use

When using this website, customers shall:

Provide true and accurate information;
Comply with applicable laws and regulations;
Use the site solely for the lawful purchase and use of our products;
Respect the security and normal operation of the website.

  1. Prohibited Conduct

Users shall not:

Place orders using a false identity or false information;
Engage in fraudulent payment activities;
Interfere with the normal operation of the website;
Attempt unauthorized access to website systems;
Copy or misappropriate website content;
Use the website for illegal activities. If we discover any violations of the rules, we may:

Restrict or suspend account usage;
Cancel relevant orders;
Refuse future transactions;
Take further measures as required by law.

  1. Product Information

We strive to ensure the accuracy of product information on the website, including:

Product descriptions;
Dimensions;
Images;
Packaging specifications.

Variations within a reasonable range may occur due to differences in display devices, production batches, or actual measurement methods.

  1. Limitation of Liability

To the extent permitted by law, MERSEYSOM TRANSPORT LIMITED shall not be liable beyond statutory requirements for:

Service delays caused by factors beyond our control;
Shipping issues caused by third-party logistics providers;
Issues arising from incorrect information provided by the customer;
Losses caused by improper use of the product;
Temporary website inaccessibility or technical malfunctions.

We do not exclude any statutory consumer rights that cannot be excluded under UK law.

  1. Logistics and Delivery

Orders will be processed upon confirmation of payment.

Delivery times may be affected by:

Product stock availability;
Shipping method;
Logistics provider arrangements;
Holidays or force majeure events.

Customers must ensure that accurate delivery addresses and contact details are provided.

  1. Returns and Refunds

Returns and refunds will be handled in accordance with the return policy published by MERSEYSOM TRANSPORT LIMITED.

Customers wishing to request a return should contact us within the specified timeframe and provide relevant order information.

  1. Dispute Resolution

In the event of any dispute between you and MERSEYSOM TRANSPORT LIMITED, we recommend resolving the matter through friendly communication first.

If a resolution cannot be reached:

The parties may resolve the matter through negotiation;
If necessary, Alternative Dispute Resolution (ADR) applicable in the UK may be utilized;
Ultimately, the matter may be submitted to a UK court of competent jurisdiction.

  1. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom.

Any disputes relating to these terms, website usage, or product purchases shall be subject to relevant UK laws and regulations.

  1. Updates to Terms

We may update these Terms of Service due to business changes, legal requirements, or service adjustments.

Updated terms will be published on the website, indicating the date of the latest update.

Continued use of the website constitutes acceptance of the updated terms.